Learn what an on premise phone system is and why you would choose one.
Most people do not know how their phone system works or how that call ended up on their phone – it isn’t magic!
On Premise Phone System
A phone system is also known as a PBX system. In non-technical terms, an on premise phone system is where you physically have all of the equipment necessary for operating a system within your physical location.
The phone system receives a dial tone from a telephony trunk provider and the dial tone comes directly into your location to connect into your phone system. This enables you to make your calls throughout the business.
On premise systems have a server on site and the end user is typically responsible for any upgrades, maintenance and expansion of the system.
By having an IT provider, just like us, it allows you to focus on what you do best. Whilst we have the telephony engineers in house to keep your phone system up and running.
The phone system that we will install is by Mitel. Mitel offers industry-leading unified communications solutions for businesses of all sizes with the on-site solutions being simple yet flexible and reliable.
Mitel MiVoice Business Phone System
MiVoice Business is designed to meet the needs of businesses from 5 to 130,000 users which are located within a single site or even a multi-site network. This is a solution that can be implemented company wide – no matter how big or small you are.
Our on premise phone system enhances customer experiences by using communication methods such as phone, chat and email.
Furthermore, there are a number of ways that calls are handled including using desktop phones, attendant consoles and softphones.
An on premise phone system, such as the Mitel, offers flexible deployment and eliminates the need to support multiple appliances. This enables you to benefit from solutions such as secure teleworking across the business.
The Advantages of Owning an On-premise Phone System
- No danger of fee increases.
- The cost of ownership is reduced as the system grows.
- It is your system so you maintain complete control with full flexibility.
- Switch solutions or mix-and-match, you have total control over every detail of your telephone system.
- It is your equipment and you can do anything with it.
- You will know the full capabilities of your telephone system because you are handling the development.
Still not sure what solution is right for you? Then give us a call on 01204 707146 or email us at firstname.lastname@example.org where we can look at all available options. One of our trained staff will talk you through the features and benefits available for a new system.