Latest News & Guides

Call Analytics: How Phone Data Can Drive Business Growth

2nd July 2026

Call Analytics: How Phone Data Can Drive Business Growth

Your phone system generates valuable data every single day — most businesses never look at it. Here's how call analytics — and modern AI tools — can drive real business growth.

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BT Is Hiking the Cost of Analogue Lines — Here’s How to Cut Your Bill and Get a Better Service

16th June 2026

BT Is Hiking the Cost of Analogue Lines — Here’s How to Cut Your Bill and Get a Better Service

BT has been hiking the cost of analogue lines for years — and they're switching them off in 2027 anyway. Here's how to cut your bill, get better reliability, and keep all your existin

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What is Hosted PBX? The Complete Guide for UK Businesses

15th June 2026

What is Hosted PBX? The Complete Guide for UK Businesses

A hosted PBX replaces your traditional phone system with a fully managed cloud solution — lower costs, more features, and no hardware to maintain. Here is everything UK businesses nee

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How to Reduce Business Phone Bills by 40% with SIP Trunking

8th June 2026

How to Reduce Business Phone Bills by 40% with SIP Trunking

Still paying for ISDN or PSTN lines? SIP trunking can cut your business phone bill by up to 40% — lower line rental, cheaper call rates, no unused channels, and no hardware overhaul r

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5 Improvements to Make in Your Business Whilst Handling the Digital Switchover

29th May 2026

5 Improvements to Make in Your Business Whilst Handling the Digital Switchover

The Digital Switchover is here — but it does not have to be disruptive. Here are five practical improvements your business can make right now to stay connected, cut costs, and future-

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Business Continuity: Why Your Phone System Is Your Weakest Link

14th May 2026

Business Continuity: Why Your Phone System Is Your Weakest Link

Ask most businesses what’s in their business continuity plan and they’ll tell you about data backups, server failover, and remote access. Ask them what happens to their phon

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Microsoft Teams Direct Routing vs Operator Connect: What UK Businesses Need to Know

12th May 2026

Microsoft Teams Direct Routing vs Operator Connect: What UK Businesses Need to Know

If you’re adding PSTN calling to Microsoft Teams — so your staff can make and receive real phone calls within the Teams app — there are two main ways to do it: Direct Routing

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Remote and Hybrid Working: Setting Up Phone Systems for Distributed Teams

7th May 2026

Remote and Hybrid Working: Setting Up Phone Systems for Distributed Teams

The hybrid workplace is no longer an experiment — it’s permanent. But most business phone systems were designed for everyone sitting in the same building. If your team is spread

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Choosing the Right Business Phone System for Your Business (featuring Yeastar)

5th May 2026

Choosing the Right Business Phone System for Your Business (featuring Yeastar)

Choosing the right business phone system is one of the most important technology decisions a UK SME can make. Your phone system touches every part of your business: customer perception,

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UCaaS in 2026: Why Unified Communications Is No Longer Optional

29th April 2026

UCaaS in 2026: Why Unified Communications Is No Longer Optional

UCaaS — Unified Communications as a Service — combines voice, video, messaging, and collaboration tools in a single cloud-delivered platform. What was once a nice-to-have for forwar

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VoIP Security: How to Protect Your Business Phone System from Hackers

28th April 2026

VoIP Security: How to Protect Your Business Phone System from Hackers

VoIP fraud costs UK businesses millions of pounds every year. Unlike many cyber threats, it can result in direct, immediate financial loss — attackers make thousands of premium-rate c

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Connect Your Yeastar Phone System to Your CRM: Save Time on Every Call

24th April 2026

Connect Your Yeastar Phone System to Your CRM: Save Time on Every Call

Connect Your Yeastar Phone System to Your CRM: Save Time on Every Call How much time does your team spend switching between your phone system and your CRM? Looking up customer records,

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Yeastar vs Microsoft Teams Phone: Which Is Right for Your Business?

23rd April 2026

Yeastar vs Microsoft Teams Phone: Which Is Right for Your Business?

Yeastar vs Microsoft Teams Phone: Which Is Right for Your Business? Choosing the right phone system is one of the most important technology decisions a UK business can make. Two leading

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SIP Trunking Explained: Why It Saves UK Businesses 40-60% on Call Costs

23rd April 2026

SIP Trunking Explained: Why It Saves UK Businesses 40-60% on Call Costs

With BT’s PSTN switch-off deadline rapidly approaching in January 2027, UK businesses are facing a critical decision: how to future-proof their phone systems while dramatically re

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4G/5G Business Phones: The Future of Mobile-First Communication

23rd April 2026

4G/5G Business Phones: The Future of Mobile-First Communication

For a growing number of UK businesses, the traditional desk phone is becoming redundant. Not because telephone communication is dying — it isn’t — but because the mobile phone

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How AI Is Transforming Business Phone Systems in 2026

17th April 2026

How AI Is Transforming Business Phone Systems in 2026

Not long ago, the idea of a business phone system that could answer calls, detect caller intent, route enquiries intelligently, and even summarise conversations felt like science fictio

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3CX vs Microsoft Teams Phone: Which Is Right for Your Business?

14th April 2026

3CX vs Microsoft Teams Phone: Which Is Right for Your Business?

Two platforms dominate the UK business phone system market in 2026: 3CX and Microsoft Teams Phone. Both are capable, both are widely deployed — but they suit very different types of b

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The PSTN Switch-Off Is Approaching — What to Do

7th April 2026

The PSTN Switch-Off Is Approaching — What to Do

If your business still relies on traditional phone lines, the clock is ticking. BT Openreach is permanently switching off the Public Switched Telephone Network (PSTN) and ISDN by the en

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Why Unified Comms Is The Champion of Hybrid Working

24th May 2021

Why Unified Comms Is The Champion of Hybrid Working

Remote working just works. Countless companies have learnt that remote working boosts morale, increases productivity, and reduces employee turnover.

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Free Your Biz: 6 Reasons to Ditch Your Analogue Phone Line

26th April 2021

Free Your Biz: 6 Reasons to Ditch Your Analogue Phone Line

Free Your Biz: 6 Reasons to Ditch Your Analogue Phone Line Ah, the trusty analogue phone landline - whatever would we do without you?

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Call Recording – Do I really need it?

3rd April 2019

Call Recording – Do I really need it?

Always wanted to utilise call recording but not been able to? Are you worried you're not GDPR compliant?

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Cloud phone system – Is it right for my business?

31st March 2019

Cloud phone system – Is it right for my business?

Should I choose a cloud phone system for my business phones or should I stick with an on premise solution?

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Take your virtual phone number everywhere!

31st March 2019

Take your virtual phone number everywhere!

With our Flex Number, you can have a virtual phone number anywhere and take it with you wherever you go.

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